FAQ's
FAQ's
The estimated delivery date for Ground Shipping is between 5-7 days and the estimated delivery date for Express shipping is between 1-3 days.
To get an exact estimated delivery date based on your location please send us an e-mail to orders@homehaps.com
In the event that your item was defective, damaged or lost in the mail we honor replacements within a 14 day window of the posted delivery date.
We do ship to PO boxes however we cannot ship to just a PO box number so please provide the street address of your post office in the format listed below:
1234 Example Street.
PO Box 1234
Los Angeles CA 12345
If we receive just a PO box number as your address, we will send you an email to retrieve your updated address.
Yes, we can ship to Hawaii, Canada or Puerto Rico! If you would like to ship to one of these places, please send us an email and we will set up a custom order with the updated shipping fee.
Absolutely! You can place your order on our custom banner listing with the information you would like on it as well as the theme you are looking for in the Notes box at checkout. You can also send us an example image to orders@homehaps.com
The usual sizes we offer are 4ft x 2ft, 6ft x 3ft or 10ft x 5.25 ft. However, we can do any custom size you would like! Just send us an e-mail and we'll get you all set up with a custom order!
The usual sizes we offer are 4ft x 2ft, 6ft x 3ft or 10ft x 5 ft. However, we can do any custom size you would like! Just send us an e-mail and we'll get you all set up with a custom order!
Need To Ask A Different Question?
No problem! Fill out the form below and we'll get back to you within 24 hours.